Privacy Policy

How we collect, use, and protect your information

Last updated: April 10, 2026

1. Introduction

Jon Hegreness (“we,” “us,” or “our”), operating as RealtyClientEngine at realtyclientengine.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via SMS, email, or phone.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and mailing address that you voluntarily provide when filling out contact forms, requesting property information, or signing up for our services.

Property Preferences: Information about your home search criteria, budget, preferred neighborhoods, and timeline.

Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring URLs. This data is collected through cookies and similar technologies.

Communication Records: Records of emails, SMS messages, and phone calls between you and our team for quality assurance and service improvement.

3. How We Use Your Information

We use the information we collect to:

Provide real estate services, including property searches, market analyses, and listing alerts. Communicate with you regarding properties, appointments, and real estate transactions. Send you property updates, appointment reminders, and follow-up messages via SMS, email, or phone. Improve our website and services based on usage patterns. Comply with legal obligations and protect our rights.

4. SMS/Text Messaging (TCPA)

By providing your phone number and checking the consent box on any of our lead-capture forms, you provide your express written consent under the Telephone Consumer Protection Act (TCPA) to receive automated SMS messages from Jon Hegreness regarding real estate services, including property updates, appointment reminders, and follow-up messages. Consent is not a condition of any purchase or service.

Consent Record: We record the date and time of your consent at the time you submit a form. This record is retained as required by law.

Message Frequency: Message frequency varies based on your activity and preferences. Typically, you may receive 1–5 messages per week.

Message and Data Rates: Standard message and data rates may apply. Check with your carrier for details.

Opt-Out (STOP): Reply STOP to any message at any time to immediately stop all marketing SMS from us. You will receive one confirmation message and no further marketing texts will be sent. Your number is added to our suppression list and will not be messaged again.

Re-Subscribe: Reply START to any previous message, or contact us at jonhegreness@gmail.com or (623) 263-4806 to resume SMS communications.

4a. Email Communications & Unsubscribe (CAN-SPAM)

We send marketing emails only to people who have provided their email address and requested real estate information from us. Every marketing email includes:

Unsubscribe Link: A clearly labeled link at the bottom of every email. Clicking it and confirming on the next page immediately removes your address from all future marketing emails.

Physical Address: Our business mailing address, as required by the CAN-SPAM Act (15 U.S.C. § 7704).

Suppression List: Once you unsubscribe, your email address is added to our suppression list and will not receive further marketing emails regardless of how your contact was created or imported. To unsubscribe manually, email jonhegreness@gmail.com with “Unsubscribe” in the subject line.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with:

Service Providers: Trusted third-party companies that help us operate our website and deliver services (e.g., hosting providers, CRM platforms, communication tools). These providers are contractually obligated to protect your information. Legal Requirements: When required by law, regulation, or legal process. Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality of our website.

8. Your Rights

You have the right to access, correct, or delete your personal information. You may also request that we restrict processing of your data or object to certain uses. To exercise these rights, contact us at jonhegreness@gmail.com. We will respond to your request within 30 days.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Jon Hegreness

RealtyClientEngine

Email: jonhegreness@gmail.com

Phone: (623) 263-4806

890 West Elliot Road, Ste 102, Gilbert, AZ 85233